Catena unifies the various, siloed teams, systems and data within your company into one place.           

          

Using Catena means less manual work and intervention required from your teams; unleashing businesses to grow.           



The telecoms operators landscape

Key trends in the UK putting technology and business pressure on telecoms operators, creating a ‘glass ceiling’ for growth.

One-touch switching

One-touch switching

is opening up the market but provides technical challenges for smaller players.

PSTI compliance

PSTI compliance

GDPR and security patching requires better inventory management tools and data.

PSTN shutdown

PSTN shutdown

is creating challenges for moving vulnerable customers and migrating legacy circuits.

Crowded market

Crowded market

- telecoms operators are looking for ways to set themselves apart from competitors and grow profit.

Cashflow challenges

Cashflow challenges

puts pressure on the growth of smaller telecoms operators in particular.

Aggregator model approach

Aggregator model approach

- rise of the ‘alt-nets’ has led to many taking the ‘aggregator’ model approach to unlock better commercials.

catena

Using Catena means less manual work and intervention required from your teams; unleashing businesses to grow.

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How Catena is here to help

UK retail telecoms operators – current situations…

Minimal infrastructure Typically younger and smaller telecoms operators. Likely to have been in the market < 5 years
  • Limited technology Relies on basic solutions and lots of manual processes
  • Spreadsheet dependency Manages data primarily though spreadsheets
  • Scalability issues Struggles to grow and adapt due to lack of automation
who catena
Complex operations Typically more mature and established telecoms operators. Likely to have been in the market for > 15 years>
  • Multiple platforms Managing various disconnected and legacy systems that have grown over time
  • Manual processes Also relies heavily on time-consuming manual workflows and “swivel chair” approach
  • Operational inefficiencies Challenges in maintaining consistent and efficient operations
  • Poor data integrity Quality and governance is poor due to the presence of legacy data and systems
who catena

Key benefits of Catena for telecoms operators

  • Serve more customers, with less effort by automating processes
  • Speed up and reduce the external costs of changes by doing more yourself
  • Deliver great customer experience through automated journeys and self-serve capabilities
  • Deliver great employee experience and reduce training time for staff – no more ‘swivel chairing’.
  • Bring new products to market, faster through a unified product catalogue and API integrations
  • Manage pricing changes and promotions easier with a centralised, unified product catalogue
  • Reduce the admin burden of managing multiple software vendors and contracts
key-benefits

Why Catena?

Let’s face it, technology has changed the way we live in irrevocable ways. Our modern lives are fully intertwined with digital technology, completely transforming how we interact today.

Your success is our success!

Your success is our success!

Our Catena commercial model means we only win if you win – we’re driven to help you succeed.

We drink our own...

We drink our own...

We run telecoms operators in 2 countries entirely on Catena; living and breathing our own platform every day.

UK data sovereignty

UK data sovereignty

All your telecom business data is hosted in UK data centres, with high availability infrastructure as standard.

One-stop-shop for all telecoms operators

One-stop-shop for all telecoms operators

Catena features everything modern telecoms operators need to run their business – no part-platforms, no limits!

Good for the planet

Good for the planet

We’re part of your Scope 3 – our cloud platform is Carbon Neutral and we plant trees every month you’re a customer.

Great customer service

Great customer service

We aim to provide the best customer service and digital support possible to stand out.